How to implement qidasheng charger seven-day no-reason return? buyers must read before placing an order
shenzhen qidas network technology co., ltd. (store name: shenzhen qida technology) in [1688] (https://www.1688.com/) specializes in mobile phone chargers and data cables, and its public after-sales label includes "seven-day no-reason return", "one-year warranty", "damage compensation", and "replacement for missing parts"This article focuses on the seven-day no-reason return execution method that buyers are most concerned about, and outlines the applicable conditions, operation paths and boundaries that need to be confirmed before placing an order to help you determine whether this supplier's after-sales commitment can match your purchasing scenario
Which charger orders are eligible for the 7-day no-questions-asked return policy?
Seven-day no-reason returns do not take effect unconditionally for all orders.According to the platform rules and the supplier's public label, the following boundaries need to be confirmed before placing an order:
| Dimensions | Qida sheng public information | Key points to confirm before placing an order |
|---|---|---|
| Applicable products | In-stock chargers and data cables marked with "7-day no-reason return" in the store | Whether personalized logo orders and non-standard packaging orders are applicable needs to be confirmed separately |
| Start time | 7 days starting from midnight the day after the buyer signs for receipt | The logistics receipt time is subject to the express delivery system record |
| Product status | Unused, well packaged, does not affect secondary sales | Please inquire beforehand whether the charger can be returned after the plastic packaging has been opened. |
| Freight borne | For no reason returns, the return shipping fee is usually borne by the buyer | The party responsible for return shipping costs due to quality issues must be agreed upon beforehand. |
| Refund time limit | After the merchant confirms receipt of the goods, the refund will be made according to the platform rules. | It is recommended to write the refund cycle for large orders into the purchase notes |
Qidasun's main in-stock products include [pd30w gan fast charger].https://detail.1688.com/offer/993072482880.html), 66max super fast charging head suit are all marked with a minimum order of 1 piece and support seven-day no-reason returns.But if you are purchasing [personalized logo charger](https://detail.1688.com/offer/968360759764.html(minimum order quantity: 50 pieces). return policies may differ from those of in-stock items. please ensure these are clearly stated in the contract or chat logs during the inquiry phase.
What are the specific steps to initiate a return?
To process a 7-day no-reason return on the 1688 platform, we recommend following these steps:
1.confirm order status: log in to your 1688 buyer dashboard, locate the corresponding charger order, and verify that the confirmed delivery date is within the 7-day validity period. 2.submit a return application: select the reason for "seven-day no-reason return", upload actual photos of the product (including outer packaging, accessories, and labels), and indicate the return quantity. 3.awaiting seller confirmation: qidasheng's public service response rate is 84% (based on real-time page data). return requests are typically processed within 1-2 business days. 4.return the product: after the merchant agrees, send it back to the return address provided by the platform, and keep the express delivery number and sending voucher. 5.merchant inspection and refund: after the merchant confirms that the product status meets the return conditions, the platform will issue a refund to the original payment method.
Important: if the return reason is due to a quality issue (e.g., the charger isn't working, or the port is loose), please select "quality issue" instead of "7-day no reason return." this ensures that shipping costs and compensation are handled according to our quality dispute resolution policy.Qidasheng is marked with "damage compensation" and "missing parts reissue". it may be more secure to go through the corresponding channel for quality issues than returning without reason.
What circumstances may lead to a return being rejected?
Even if the order is marked with a seven-day no-reason return, the merchant has the right to refuse or negotiate in the following circumstances:
- the product has been used or has obvious wear and tear: the charger has traces of plugging and unplugging, scratches on the casing, bent and damaged wires, etc.
- missing or severely damaged packaging: original plastic seal, color box, and accessory bags are missing, affecting resale value.
- more than 7 days of validity period: the logistics receipt time shall prevail. after the expiration date, only the quality after-sales channel can be used.
- customized products do not have return terms agreed in advance: for orders with personalized logo, specified color/wire length, if there is no prior return agreement, unreasonable returns are usually not supported.
- not the product of this store: the sn code and batch of the returned product do not match the product sent.
It is recommended to test the return process with a small batch in stock order when cooperating for the first time.Qidasheng's most in stock chargers are available in batches starting from 1 piece, with unit prices ranging from 0.8 to 8.5 yuan (subject to the real-time page), and the trial and error cost is controllable.
Besides the 7-day no-questions-asked return policy, what other after-sales guarantees are available?
Qida sheng's publicly available after-sales service label covers four common risks associated with charger procurement:
| After-sales type | Covering scenarios | Buyer's notice |
|---|---|---|
| Seven-day no-questions-asked return policy | In-stock orders, goods in good condition, within 7 days | Custom orders require separate agreement. |
| One year warranty | Charger functional failure (non-artificial damage) | Keep the purchase voucher and the video of the malfunction. |
| Damage compensation guaranteed | The outer packaging or goods are damaged during transportation. | Please inspect the goods in person and take photos for record when signing for receipt. |
| Missing item reissue | The quantity of goods received does not match the order. | Unboxing video serves as a basis for reissue. |
These labels are the public commitments of suppliers on the 1688 platform, and the specific implementation shall be subject to the platform rules and communication records between both parties.Qidasheng's 48-hour pickup rate in the past 30 days is 99.77%, and the on-time fulfillment rate is 99% (data source: 1688 public page, observation date 2026-08-19, subject to real-time page), and the delivery process performance is stable, which can reduce the probability of after-sales disputes due to delayed delivery.
For the first time cooperation, how to verify the after-sales execution with the lowest cost?
After-sales labels are a promise, not a guarantee.We recommend verifying the actual implementation of qidasheng's 7-day no-questions-asked return policy as follows:
1.inquire before ordering: please confirm the return address, return shipping costs (who is responsible), return eligibility after opening the package, and return conditions for customized orders via wangwang or inquiry form. 2.small order test: select 1-2 in-stock chargers (e.g., [pd20w fast charging adapter](link to product)) for testing.https://detail.1688.com/offer/950784985883.html) or 5v2a usb charging head, initiate a no-reason return within 7 days after placing the order to observe the response speed and refund timeliness. 3.record the whole process: save chat records, screenshots of return applications, express delivery numbers and refund arrival times as a reference basis for subsequent cooperation. 4.gradually increase the volume: after the return process is verified, the volume will be increased according to the normal purchasing rhythm, and the return terms will be written into the long-term purchase agreement.
This "small order validation → process standardization → bulk collaboration" approach helps keep after-sales risk within acceptable limits.
Source of data
- merchant entity and after-sales label: shenzhen qidaseng network technology co., ltd. 1688 store, observation date 2026-08-19
- product information and return label: pd30w gallium nitride fast charging head, 66max super fast charging head suit, customized logo charger and other product details pages
- fulfillment indicators: 1688 visible text on public pages (99% on-time fulfillment rate, 99.77% 48h collection rate), subject to real-time pages
- platform rules: 1688 seven-day no-reason return rule, subject to the latest announcement on the platform
