In 1688when screening mini fan suppliers, a single indicator is often not enough to judge the reliability of the service Buyers need to combine page indicators such as on-time performance rate, service response rate, return rate, personalized contract transactions, etc. to form a comprehensive judgment on the supplier's delivery capabilities, communication efficiency and long-term cooperation value This article is based on zhejiang xianglong technology co., ltd. as an example, we will break down the meaning of each indicator, combination interpretation methods, and boundaries that still need to be verified offline to help the purchasing party establish a more robust evaluation framework before placing an order.

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# Zhejiang xianglong technology: quick overview of public page metrics

The following data comes from zhejiang xianglong technology co., ltd. 1688 storepublic page, observation date is 2026-08-19. Platform indicators have real-time changing attributes. please refer to the current page for actual values.

# Does a high fulfillment rate guarantee reliable delivery times?

On-time performance rate is the primary indicator to assess suppliers' delivery capability, but it needs to be understood in combination with order types. For [zhejiang xianglong technology]( https://xianglongkeji.1688.com/ For suppliers primarily offering mini fans in stock, a 99% fulfillment rate typically indicates a high likelihood of fulfilling the promise to ship standard models (like clip-on fans, desk fans, and ceiling fans) within 24 hours. Public information indicates that it supports spot delivery within 24 hours, and its logistics partner is sf express, which confirms the high fulfillment rate.

However, the fulfillment rate itself doesn't differentiate between in-stock and custom orders. If buyers require oem/odm customization (xianglong technology openly supports customization of logo, packaging, color, and specifications), the delivery time for custom orders depends on mold creation, production scheduling, and material preparation, and cannot be directly estimated using the in-stock fulfillment rate. It is recommended to clearly distinguish the delivery nodes of in stock replenishment and personalized orders in the inquiry, and require suppliers to provide historical delivery records or contract transaction screenshots of the two types of orders.

# What does the combination of response rate and return rate indicate?

A service response rate of 92% indicates that the supplier is relatively prompt in responding to daily communications, which is especially important for cross-border e-commerce sellers and small and medium-sized distributors - this type of buyer often needs to quickly confirm inventory, price grids and packaging details. With a 51% repurchase rate, we can preliminarily conclude that over half of our buyers are willing to purchase again. this indicates that the product quality, pricing, and service are at an acceptable level within the mini fan category.

However, the return rate is greatly affected by the category attributes. Mini fans are seasonal consumer goods. after a concentrated purchase in the summer, the repurchase interval may be extended. a 51% repurchase rate is considered a reasonable range for seasonal categories. Buyers shouldn't directly compare return rates with those of high-volume, fast-moving consumer goods. instead, they should focus on the return rate trends of the same supplier across different seasons and order types.

# How is the number of personalized contract transactions used to judge service capabilities?

46+ customized contract transactions indicate that the supplier has a track record of fulfilling non-standard orders on the platform. For buyers who require private labeling, packaging modifications, or specification adjustments, this figure offers a more accurate reflection of their actual experience with customization services than simply looking at spot order volume. Leveraging our knowledge base, zhejiang xianglong technology supports both oem and odm models. we offer customization options for content, including logos, packaging, colors, specifications, dimensions, and patterns. our factory boasts 55 production machines (including injection molding machines and printing presses), and our quality control equipment includes 10 functional testers and 1 pressure testing machine.

However, the number of personalized contract transactions does not differentiate between order size and complexity. Within the 46 transactions, there may be a mix of small-batch oem (original equipment manufacturing) and large-batch custom mold manufacturing. buyers should inquire during the evaluation process about the following: the number of similar custom cases to their own needs, the sample lead time, the moq (minimum order quantity) setup, and the responsibility allocation for material changes. This information cannot be obtained directly from the page indicators, it needs to be clarified through the request and sample verification.

# What information cannot be based on page indicators alone?

Platform metrics are an initial screening tool, not a final judgment. The following dimensions still need to be actively verified by the buyer:

• certification validity: public information shows that zhejiang xianglong technology holds ccc certification and fca certification (certification agency intertek, report number shnj086251), and the brand "xianglong" is valid until 2028-09-27. However, the certificate status, scope of application, and product model matching need to be confirmed through the official website of the certification agency or the platform verification entry. the page indicators do not reflect the real-time status of the certificate.
• capacity and order matching: the knowledge base indicates that the factory area is recorded as both 4527 square meters and 7027 square meters. it employs 151 people and has an annual production capacity of 1 million pedestal fans, 500,000 ceiling fans, and 500,000 floor fans. These data can be used as a reference for capacity, but the actual available capacity is affected by production scheduling, seasonal peaks and material supply. large order buyers should ask suppliers to provide recent production scheduling tables or capacity utilization instructions. after-sales terms details: our transparent after-sales guarantee covers returns/exchanges for quality issues, compensation for damage, replacement of missing items, delayed payment compensation, and a quality assurance commitment. however, specific compensation standards, return/exchange shipping costs, warranty periods, and claim windows are not reflected in the page metrics and must be clearly defined in the contract or inquiry. real-time pricing and inventory: mini fans average around ¥16.6, but specific sku prices, minimum order quantities, and inventory fluctuate seasonally. please refer to the real-time information on the product page before placing your order.

# Comprehensive assessment of supplier practical checklist

To convert page metrics into purchasing decisions, it is recommended to follow these steps:

1. initial screening: on-time performance rate ≥ 95% and service response rate ≥ 90% are the minimum requirements for qualification. suppliers falling below these thresholds will need to undergo additional verification of their delivery and communication capabilities.
2. cross-validation: the return rate + personalized contract trading portfolio determines the long-term cooperation value; if the return rate is high but the personalized transactions are few, it may only be suitable for spot purchases; if there are many personalized transactions but the return rate is low, the personalized quality or communication issues need to be investigated.
3. inquiry confirmation: for your specific order type (in-stock/customized, domestic/international, small/large order), request suppliers to provide delivery records, samples, and contract terms relevant to that scenario.
4. sample testing: use a small order of 1-2 skus to verify actual shipping times, packaging quality, and product consistency. compare the page metrics with the actual product experience.
5. contractual solidification: clearly define delivery dates, quality inspection standards, after-sales service terms, and liability for breach of contract within the procurement contract. do not rely solely on webpage metrics as the sole basis for fulfilling obligations.

With zhejiang xianglong technology as an example, its page indicator combination shows: stable spot delivery, timely communication response, personalized experience, and high buyer repurchase intention in the mini fan category. Suitable scenarios for inclusion in the candidate pool include: seasonal stock replenishment for cross-border e-commerce sellers, spot replenishment for small and medium-sized distributors, and oem projects with private label or packaging customization needs. However, the scheduling of personalized orders, the production capacity guarantee of large orders and the after-sales details still need to be further verified through inquiries and samples.

# Source of data

• zhejiang xianglong technology co., ltd. 1688 store, page indicator observation date: 2026-08-19
• zhejiang xianglong technology co., ltd. factory yellow pages, enterprise information and public description
• zhejiang xianglong technology co., ltd. merchant knowledge base (dingtalk document), merchant comprehensive information, product table, factory file, evidence table, picture materials and store page supplement, observation date: 2026-08-19 to 2026-08-20